Sunday, 14 December 2014

Grand Hyatt Erawan, Bangkok, Thailand - September 2014

Hotels are aplenty in Bangkok and I have a previous entry on the Intercontinental Bangkok which is actually in the same area.

The political situation seems stable for now, but still very guarded.

The stability of the Royal Family is crucial in Thailand.

Why choose this hotel?

The Grand Hyatt Erawan is one of the representative properties of the brand in Asia.
The hotel is next to the famous Erawan Shrine.
The property is simply gorgeous!
A direct link to the metro is available.

The Management

Hyatt, as stated in the name of the hotel.

Getting to the Hotel

Taxi is definitely the way to go in Bangkok most of the time.
If not, the hotel is at the Chit Lom BTS (metro) station with a connection from the sky-bridge through the mall.

The Hotel

Classic colonial grandeur is evident from the entrance!

Well, take a step back to look at the impressive driveway too!

The lobby is similarly just as breathtaking!

The front desk is at the other end of the lobby, but is easy to spot.

Small ponds filled with koi adorn the lobby. Maintenance must be very costly and labour-intensive.

 The corridors are brightly lit with many nice details such as a chair for sitting and flower bowls.

The basement which is linked to the Erawan Mall is decorated as well.

The Rooms

We had a complimentary upgrade to a Deluxe room upon request. The room was a rather spacious 40 sq m room.

The toilet also has an opening from the bathtub into the room. I wonder why this voyeuristic setup is becoming more prevalent. There is an adequate separate standing shower.

 The bathroom amenities were fine but not memorable.

The view from my room was not too great, blocked by the tall building on the other side of the road.

A special octagon table with an animal (Pardon my ignorance if this represents something divine). It actually holds the LAN wire.

There are some universal plugs in the room if one forgets to bring.

The Food and Drinks

There are quite a number of cafes, restaurants and other shops in the basement of the hotel.  I didn't take any meals here so I cannot comment on the quality and range.

 A restaurant is located at the lobby as well.

The Pool, The Gym, The Spa

I did not get to use any during this stay. Guess I would return someday...

The Service

This made this understand why this hotel is a truly remarkable representative of Hyatt. The room rates are very high for a hotel in Bangkok but I was blown away by the whole service experience.

Firstly, there was a pre-arrival email which arranged for a complimentary room upgrade.

Secondly, we were greeted by almost every staff from the moment we reached the entrance through to the front desk. This was the first time I felt like royalty on arrival to a hotel.

Thirdly, we were given free internet as well which was of good speed.

Lastly, there was even a personalized follow-up email after checkout.

In Summary

Beautiful and big hotel, good location with convenient access and, most importantly, with very impressive service. What more should I add?

Happy Travels!

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