Slips in Service as Sheraton Samui Shapes Up

Saved by Service Recovery for Staggering Slip-up

As well as several smaller situations

Visited May 2015

 

View of the hotel pool and beach

Koh Samui is one of the resort islands in the Gulf of Thailand, arguably the most visited in that region, definitely contributed by the presence of an airport on the island itself.

For this trip, I flew via Silkair Business from Singapore to Koh Samui by redeeming my precious  Kirsflyer miles. The paid rates were going for SGD$800+ per person for economy!